Frequently Asked Questions
How can we help you today?
Delivery
Payments
Ordering
App issues
Wholesale
Returns/Refunds
What are your delivery hours?
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Our delivery hours are from 8:00 AM to 10:00 PM, Monday to Sunday. You can select your preferred one-hour delivery slot at checkout. Same-day delivery is available for orders placed before 6:00 PM.
How much does delivery cost?
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Delivery fees vary based on your location and order total. We offer free delivery for orders over $50. You can see the exact delivery fee at checkout before confirming your order.
Can I track my order in real-time?
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Yes! Once your order is out for delivery, you will receive a notification with a tracking link. You can use this link to see your driver's location in real-time on a map.
What happens if I'm not home for delivery?
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If you're not available, our driver will attempt to contact you. You can provide instructions to leave the order in a safe place. If we cannot reach you, the order will be returned and you can schedule a re-delivery.
Do you deliver to my area?
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To check if we deliver to your address, simply enter your zip code on our homepage or at the beginning of the checkout process. We are constantly expanding our delivery zones!
Can't find your answer?
Our support team is here to help you. Get in touch with us!