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Frequent Questions
Quick answers to common questions about our service.
How do I track my order? expand_more
Once your order is shipped, you will receive an email with a tracking link. You can also find the tracking information in your account's order history under "My Orders".
What are the delivery charges? expand_more
Delivery charges vary based on your location and order size. Free delivery is available for orders over $50 within the city limits. The final fee is calculated at checkout.
How can I change my address? expand_more
You can update your address in the "Settings" tab of your profile. For active orders, please contact support immediately as changes might not be possible once the driver has left.
support_agent
warehouse
Main Warehouse
123 Grocery Lane, Fresh Market District,
Nairobi, Kenya